Terms of Service

Effective Date: 10 July 2026

These Terms of Service ("Terms") govern your use of the EZ Translate website and services available at https://www.ez-translate.com ("Website").

The Website is owned and operated by:

Email: contact@ez-translate.com

By accessing or using our Website or purchasing any services, you agree to these Terms. If you do not agree, you must not use our services.

1. Our Service

EZ Translate provides AI-powered translation services for text, documents and other supported content.

Translations are generated using artificial intelligence and may include optional post-processing or formatting features.

While we aim to provide high-quality translations, AI-generated content may contain inaccuracies and should always be reviewed before being relied upon for legal, medical, financial or other important purposes.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our services.

You agree that all information you provide is accurate and complete.

3. Pay As You Go

EZ Translate operates on a pay-as-you-go basis.

We do not operate recurring subscriptions.

Each purchase is a separate transaction.

Purchases do not create any ongoing commitment between you and WEARETRIBE LIMITED.

4. Pricing

Prices are displayed on the Website before purchase.

All prices are shown in the applicable currency and include VAT where legally required.

We reserve the right to change pricing at any time. Changes do not affect purchases already completed.

5. Payments

Payments are securely processed through our third-party payment providers.

We do not store your payment card details.

You agree to provide valid payment information and authorise us to charge the amount displayed during checkout.

6. No Refund Policy

All purchases are final.

Due to the immediate consumption of computing resources and digital delivery of translation services:

• no refunds are provided;
• no partial refunds are available;
• unused purchased credits or translation allowances are non-refundable.

Refunds will only be considered where required by applicable law.

7. Translation Accuracy

Although we strive to provide accurate translations, we do not guarantee that translations will be:

• completely accurate;
• free from errors;
• suitable for professional use;
• legally valid;
• culturally appropriate.

You are solely responsible for reviewing and verifying all translated content before use.

EZ Translate should not be relied upon as a substitute for professional human translation where accuracy is critical.

8. Acceptable Use

You agree not to:

• use the service unlawfully;
• upload malicious software;
• interfere with the Website;
• attempt to reverse engineer the service;
• abuse or overload our systems;
• use automated systems that negatively affect service availability;
• infringe the intellectual property rights of others.

We may suspend or terminate access where these Terms are breached.

9. Your Content

You retain ownership of all content you upload.

You grant us a limited licence to process your content solely for the purpose of providing translation services.

You confirm that:

• you own the content or have permission to upload it;
• your content does not violate any laws;
• your content does not infringe third-party rights.

10. Data Processing

Your use of the Website is also governed by our Privacy Policy.

By using our services, you acknowledge that uploaded content may be processed using trusted third-party AI providers solely for the purpose of generating translations.

11. Intellectual Property

All Website content including:

• logos
• branding
• software
• graphics
• designs
• text
• source code

belongs to WEARETRIBE LIMITED unless otherwise stated.

Nothing in these Terms transfers ownership of our intellectual property.

12. Service Availability

We aim to keep our Website available at all times.

However, we do not guarantee uninterrupted access.

We may suspend, modify or discontinue any part of the service at any time without liability.

13. Limitation of Liability

To the fullest extent permitted by law, WEARETRIBE LIMITED shall not be liable for:

• indirect losses;
• consequential losses;
• business interruption;
• lost profits;
• lost data;
• translation inaccuracies;
• decisions made based upon translated content.

Our total liability relating to any claim shall not exceed the amount paid by you for the specific transaction giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under English law.

14. Indemnity

You agree to indemnify and hold harmless WEARETRIBE LIMITED from any claims, losses, damages or expenses arising from:

• your misuse of the service;
• your uploaded content;
• your breach of these Terms;
• your infringement of third-party rights.

15. Termination

We may suspend or terminate your access immediately where:

• you breach these Terms;
• fraudulent activity is suspected;
• required by law;
• necessary to protect the security or integrity of our services.

16. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised Effective Date.

Continued use of the Website constitutes acceptance of the updated Terms.

17. Third-Party Services

The Website may integrate with third-party providers including payment processors and AI service providers.

We are not responsible for the availability or performance of third-party services.

18. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact

If you have any questions regarding these Terms, please contact:

Email: contact@ez-translate.com